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Strategic Sales Prospecting

For Postcard Direct Mail:

  1. The Bigger The Better: Sure you can save a few pennies by sending out the little postcards like your grandma used to send you when she went on vacation... but why would you want to? Bigger postcards get seen easier and therefore get responded to better. Don't trip on pennies on your way to earning dollars. 6" x 11" is best; 5.5" x 8.5" is acceptable.
  2. Headline Goes On The Address Side: Sometimes you'll see postcards with big splashy full color backs, and dull, dreary black and white fronts. Don't do that! Postcards always get delivered address side up (duh! Think about it) so you've got to make sure that your most powerful message (visually, headlines, etc.) goes on the address side. Imagine trying to make an impression on somebody by showing them a picture of your foot instead of your face--SAME THING!
     
  3. Color Matters: Speaking of color, you've got to make something that captures some attention in that big stack of mail. Black and white just won't cut it. Make sure your colors are bold, vibrant, and reinforce the message you are communicating. For instance, pink wouldn't be a great color for the new bodybuilding gym... but it might be for your day spa. Use color. Use discretion. Use common sense.
  4. Test Conservatively Before Rolling Out: What if you sent 10,000 postcards and just got 1 tenth of 1 percent to respond? How much money would you make? Before you answer that question, don't go there. Here's a better question: What if you sent out 100 postcards and nobody responded? Would it break your bank? What about 1,000? 10,000? Always start small and grow it from there. If you mess up small, it's easy to recover. If you mess up big, you just lost a lot of money.
  5. Hit Em' Hard, Hit Em' Often: After testing, consider pounding. Pounding your prospects with postcard after postcard after postcard. They're cheap enough to use in heavy doses if your situation is right. Just make sure that you have a good offer so people can respond and take the next step.
 Creating Good Headlines:
 
  1. Get Inside John Smith's Brain: The surefire best way to write a great headline is to figure out what thoughts are going on inside your prospects' brains; then extract those thoughts and put them on paper. To do this, find out what his biggest problems, frustrations, and annoyances are (with regard to what you sell), then discover what your prospect says about that. For instance, if you're a plumber, one thing John Smith is thinking about in terms of plumbers is "I hope I don't have to sit around all day waiting for the stupid plumber to get here!" Boom--there's a great headline. Extracted right from his brain.
 
  1. Read The Tabloids: Looking for some good headlines that interrupt and force people to read? Go to the grocery store and stand in the checkout lane and read the tabloids. Granted, the headlines are unbelievable, but you can find some pretty interesting ways to phrase things people are actually thinking.
 
  1. Be On The Lookout At All Times And All Places: Get your scissors and glue out; time to play cut and paste. Take the Sunday newspaper and look through all of the ads and news articles. See any headlines that really catch your eye? Cut them out and paste them in a notebook. Now you have your very own "headline bank." Next time you need  a good headline, open your notebook and let these verbal nuggets spur your thinking.
 
  1. Ask John Smith What He Thinks: Before you get too excited about a headline you've written, slow down and put an extra safeguard in your marketing process. Take your top 5 (or 10 or 30) headlines and write them on 3 x 5 note cards, one per card. Then show the headlines to as many people as you can find who are willing to take your little test and ask them which one strikes them the most. Only show 5 at a time, then put a "tick" mark on the back of the one that is chosen. If you have more than one group of 5, repeat the test with each group of 5, then ask which of the "winners" they like best. Do this with 15 to 20 people and you'll almost always see patterns emerge. This ought to tell you something...

Sales People

1. Duplicate Your Efforts:  Don't waste your time running around chasing down prospects. Times have changed. Don't even bother trying to see twenty prospects face to face every day. Instead, implement a marketing system that consistently educates your target market to the advantages of doing business with you. This allows you to be in more than one place at a time...which is good for business.

2. Make Extensive Use Of Marketing Tools:  Create paper reports, audio CDs, or DVDs that contain your perfect sales pitch. These reports will sell the prospect...because people are seven times more likely to believe what they see, hear and read than what you tell them. Plus, you don't have to worry about how you feel on a given day...just let the stuff sell for you.

3. Make Sure Every Contact Advances The Relationship:  If you call a prospect, make sure you're giving new, useful information... Don't become what I call "the annoying little voice on the other end of the phone..." You know, the one that says, "You ready to buy yet?" and nothing else. Instead have additional, educational information available or additional marketing tools that you can offer to the prospect. If you are selling windows, say to the prospect, "I just read an article in the Morning News about the local power company and their proposal to raise prices by 14%--AGAIN. I'm going to pop a copy in the mail to you... by the way, are you a customer of that power company?" See how that opens the door. Takes more time and effort, but like they say, "they don't hand out large trophies for small efforts!"

4. Show Up Armed With Evidence:  People believe what they see, not what they hear. And that's not necessarily because they think you're lying... its because they know that sales people will stretch the truth to get the sale if necessary. Sales people will highlight the good and ignore the bad. Salespeople will exaggerate capabilities and minimize problems. You may say, "well that's not me," and you very well may be right. But here's the key point: The prospect doesn't know you from Adam, and will assume the worst until you can prove otherwise. To compensate, don't rely solely on verbal pitches; back up everything you say with hard-core evidence presented in black and white (okay, color is fine too).

5. Look The Part: Wondering what the appropriate attire is for that big sales call? Here's a tip: if you're debating between one level of dress/attire and another that is "more formal," always go with the one that's more formal. It can't hurt to look a little BETTER than the prospect expected. A business suit is almost always appropriate unless you're selling hay to farmers, and even then the suit would get you remembered! Polo shirts are acceptable in many situations, but personally, I wouldn't take a chance on "acceptable."  Never forget the axiom that "You never get a second chance to make a first impression."

Sales People

1. Duplicate Your Efforts:  Don't waste your time running around chasing down prospects. Times have changed. Don't even bother trying to see twenty prospects face to face every day. Instead, implement a marketing system that consistently educates your target market to the advantages of doing business with you. This allows you to be in more than one place at a time...which is good for business.

2. Make Extensive Use Of Marketing Tools:  Create paper reports, audio CDs, or DVDs that contain your perfect sales pitch. These reports will sell the prospect...because people are seven times more likely to believe what they see, hear and read than what you tell them. Plus, you don't have to worry about how you feel on a given day...just let the stuff sell for you.

3. Make Sure Every Contact Advances The Relationship:  If you call a prospect, make sure you're giving new, useful information... Don't become what I call "the annoying little voice on the other end of the phone..." You know, the one that says, "You ready to buy yet?" and nothing else. Instead have additional, educational information available or additional marketing tools that you can offer to the prospect. If you are selling windows, say to the prospect, "I just read an article in the Morning News about the local power company and their proposal to raise prices by 14%--AGAIN. I'm going to pop a copy in the mail to you... by the way, are you a customer of that power company?" See how that opens the door. Takes more time and effort, but like they say, "they don't hand out large trophies for small efforts!"

4. Show Up Armed With Evidence:  People believe what they see, not what they hear. And that's not necessarily because they think you're lying... its because they know that sales people will stretch the truth to get the sale if necessary. Sales people will highlight the good and ignore the bad. Salespeople will exaggerate capabilities and minimize problems. You may say, "well that's not me," and you very well may be right. But here's the key point: The prospect doesn't know you from Adam, and will assume the worst until you can prove otherwise. To compensate, don't rely solely on verbal pitches; back up everything you say with hard-core evidence presented in black and white (okay, color is fine too).

5. Look The Part: Wondering what the appropriate attire is for that big sales call? Here's a tip: if you're debating between one level of dress/attire and another that is "more formal," always go with the one that's more formal. It can't hurt to look a little BETTER than the prospect expected. A business suit is almost always appropriate unless you're selling hay to farmers, and even then the suit would get you remembered! Polo shirts are acceptable in many situations, but personally, I wouldn't take a chance on "acceptable."  Never forget the axiom that "You never get a second chance to make a first impression."

Monopolize Your Marketplace, MYM, Monopolize, Your Marketplace, Richard Harshaw, Advertising,    Y2marketing, MYMonline, MYM, New Rules of Marketing, Marketing Strategies Team, Email List, brand builders, marketing agency, fulfillment, postcards advertising, small business marketing, small business growth, newsletter, business plan, marketing, professional, rules, consultant for y2marketing, Rich Media Marketing, Better Contractor Than You, Brochures On CD, Brochures On DVD, Contractor Marketing,

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Monopolize Your Marketplace, MYM, Monopolize, Your Marketplace, Richard Harshaw, Advertising,    Y2marketing, MYMonline, MYM, New Rules of Marketing, Marketing Strategies Team, Email List, brand builders, marketing agency, fulfillment, postcards advertising, small business marketing, small business growth, newsletter, business plan, marketing professional, rules, consultant for y2marketing, Rich Media Marketing, Better Contractor Than You, Brochures On CD, Brochures On DVD, Contractor Marketing,

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